As an SME owner or manager, you don’t need to be an HR expert, but you do need reliable answers to the questions that come up again and again. Here are some of the most common HR FAQs we hear from small businesses.
Do we really need written contracts for every employee?
Yes. Employees have a legal right to a written statement of main terms from day one. Clear contracts set expectations, reduce disputes, and protect your business if issues arise later.
How long should probation be?
There’s no legal minimum or maximum, but 3–6 months is typical for most roles. The key is to have a clear process, regular reviews, and documented outcomes.
Can we discipline someone without a formal warning?
You can address minor issues informally, but for more serious matters you should follow a fair disciplinary process. Skipping this can expose you to claims of unfair treatment.
What should we do if someone is often off sick?
Start by keeping accurate records and holding return-to-work conversations. If absence becomes frequent or prolonged, follow a structured absence management process and consider medical advice where appropriate.
Are handbooks legally required?
Handbooks aren’t strictly required by law, but they are strongly recommended. They help you communicate policies consistently on issues like discipline, grievance, absence, and equal opportunities.
Can we change someone’s hours or role?
Changes to core terms usually need the employee’s agreement. For significant changes, you may need to follow a formal consultation process and document any agreed variations.
When should we use mediation instead of a formal process?
Mediation is often best for relationship-based issues, such as ongoing tension between colleagues or a breakdown in communication. It’s less suitable for serious misconduct or where there are safeguarding concerns.
Do we need HR support if we’re a small team?
Size doesn’t remove legal obligations. In fact, small teams are often more vulnerable to the impact of one difficult situation. Proactive HR support can help you avoid problems before they escalate.
If you have specific questions about your own situation, Nexus HR can talk through your current approach and suggest practical next steps. Book a free, no-obligation consultation via our website here or call 01245 961982 to discuss your HR queries.
